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The Civility Solution: What to Do When People Are Rude
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Author
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P.M. Forni.
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Publisher
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St. Martin's Griffin
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Format
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paperback
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Product Dimensions
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7.5
x
5
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0.5
inches
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ISBN
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9780312369644
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Pages/Publication Date
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166/2008
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Daedalus Item Code
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20384
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This item is not available.
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Description
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In this sequel to Choosing Civility the founder of and spokesman for the Civility Movement offers a practical guide for those of us who are confronted with rudeness and don't know how to respond. P.M. Forni underscores that rudeness begets rudeness, and offers solutions that are assertive as well as civil when a relative slights you or your child; a disruptive child is ruining your restaurant meal; you are the victim of a snide remark at work; a driver is tailgating you on the road; a fellow airplane passenger is exceedingly chatty; a salesperson ignores you; or you receive a telephone solicitation at dinnertime.
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